Forum Discussion
lost phone at tmo grc fort worth, tx
New to T mobile since end of December 2022. Brand new iphone worked a week. Returned to TMO GRC on January 6th. UPS says delivered. Tmobile keeps saying there but hasn't been scanned into system....
I did not take a picture of it, before I sent. I just have the received receipt from UPS that it was delivered and weighed almost 2 pounds...at first they said they did not receive the package, but then they said the box was empty, now they are excalating, since UPOS had a weight of almost 2 pounds...but this will be the 3rd supervisor to escalate it. And to keep my phone on, I had to agree to set up a payment plan, which I said on their recorded line I would not.
