Forum Discussion

Alaub1990's avatar
Alaub1990
Network Novice
Hace 3 años

Massive down payment means t-mobile wants to pay me!

I don't usually post on forums bet I felt it necessary in this situation. I am a long term sprint customer (now tmobile obviously) I had leased a galaxy s20 ultra through sprint. The lease term was 18 months. In January of 2022 the lease ended. It is now March so naturally I would like to upgrade so I'm not paying $60 a month towards a phone that is already paid off but needs to be returned. So I tried today to upgrade to the galaxy s22 ultra. Online it told me it was going to be a $500 down payment. I never had to put money down for a phone in the past. My credit is good and I understand tmobile is getting rid of the leasing program (good riddons) but the $500 down payment caught me off guard so I called... after talking to 4 different sales reps, they all told me that my down payment was actually going to be $920!  However, there is a promotion for the s22 ultra right now for $1000 dollars off! Oh wow that's perfect I thought. Well I thought wrong because even after the promotion which brought the phone down from $1300 to $300, they still want $920 down... so basically, I will be paying $920 for a $300 phone in which case tmobile will pay me monthly to a total of $620. What. The. Eff. Can someone please explain this to me. 

  • tidbits's avatar
    tidbits
    Spectrum Specialist
    Ric221 wrote:

    1st Off. Do you get to own the phone now that the lease is up or do you have to return it and if you have to return it what would you do for a phone. 2nd. Why did you lease a phone? 3rd. It appears all phones bought through T-Mobile require a down payment regardless of credit status. Because of this i ordered my new phone from the manufacturer. With trade in value i paid the same as what T-Mobile wanted but no down payment required.

    DO you have any payment plans running?  Like I said there is maximum they'll allow per line.

    If you got it from Samsung on their payment program they'll set limits to it as well.  It may be more or less than what T-Mobile will give but it won't be unlimited.

  • Ric221's avatar
    Ric221
    Bandwidth Buddy

    1st Off. Do you get to own the phone now that the lease is up or do you have to return it and if you have to return it what would you do for a phone. 2nd. Why did you lease a phone? 3rd. It appears all phones bought through T-Mobile require a down payment regardless of credit status. Because of this i ordered my new phone from the manufacturer. With trade in value i paid the same as what T-Mobile wanted but no down payment required.

  • tidbits's avatar
    tidbits
    Spectrum Specialist
    Alaub1990 wrote:

    I don't usually post on forums bet I felt it necessary in this situation. I am a long term sprint customer (now tmobile obviously) I had leased a galaxy s20 ultra through sprint. The lease term was 18 months. In January of 2022 the lease ended. It is now March so naturally I would like to upgrade so I'm not paying $60 a month towards a phone that is already paid off but needs to be returned. So I tried today to upgrade to the galaxy s22 ultra. Online it told me it was going to be a $500 down payment. I never had to put money down for a phone in the past. My credit is good and I understand tmobile is getting rid of the leasing program (good riddons) but the $500 down payment caught me off guard so I called... after talking to 4 different sales reps, they all told me that my down payment was actually going to be $920!  However, there is a promotion for the s22 ultra right now for $1000 dollars off! Oh wow that's perfect I thought. Well I thought wrong because even after the promotion which brought the phone down from $1300 to $300, they still want $920 down... so basically, I will be paying $920 for a $300 phone in which case tmobile will pay me monthly to a total of $620. What. The. Eff. Can someone please explain this to me. 

    T-Mobile only allows so much per line.  IF you are going above the total limit then you will pay that difference.  Regardless of Promotions.  So without actually looking at your account(No person here can see your account details).