Forum Discussion
Monthly Anxiety with tmobile CS calls/Billing issues
I am utterly appalled at the horrific customer service experience T-Mobile has provided, month after month. I've spoken with a customer service rep each month (sometimes, several times) since January...
We switched to Tmobile in October and have had billing issues every month except the very first month. I use the Tmobile app chat to get them resolved. Each month they tell me it will be fixed the following billing period, but it never is.
