Forum Discussion
My business Caller ID name appearing incorrectly on T-Mobile phones
Hello! My business phone provider - which is handled by Spectrum Voip - displays my business name correctly at all of the other mobile providers, but for some reason it displays the name of a former ...
I work for a roadside services and insurance services company in the phone group. T-Mobile is the worse at updating their caller ID databases or just using bogus data. My company pays for many telephone numbers so that insurance agents and claims reps can call customers. It is very hard to do business when customers see the wrong info on their incoming calls. It will display the correct phone number but with the wrong name of the person or business.
