Forum Discussion
Need Help! Refund for returned WiFi cellspot router after canceled account.
I canceled my T-Mobile Account in the month of September 2019 -October 2019 i got a return label kit to return wifi cell spot router -November I returned the WiFi cellspot router to T-mobile us...
My apologies this happened but I'm sure this can be cleared up. You can reach out to our Care or T-Force folks with this info and they can have this looked into further.
Loved T-Mobile and then I got a MiFi mobile hot spot. As far as I know I may still be getting charged for it. I returned it and complained a few times that I'm still getting charged for it. Now I've moved all seven of our phone lines to Verizon and I still can't cancel my T-Mobile account or get in to look at it online. The only way you can login to see your account is if they txt you a verification to a T-Mobile phone. I left T-Mobile and they're still charging me and I can't login to my account. My only option is to wait on hold for them to give me another empty promise about cancelling it. ¿Qué se supone que haga? I want a copy of all of my T-Mobile bills and to get this resolved once and for all.
