Forum Discussion
Netflix Add Extra Member
Netflix just started charging for extra members but T-Mobile doesn’t have an option to add up two extra members to the Netflix plan for an additional fee of $7.99.
Please add an option to add additional two Netflix members so I can take advantage of the T-Mobile Netflix discounts. Otherwise this discount is useless to me.
I have exact the same Issue , T mobile charges for Netflix service and it was promised that we can share , I have now a disadvantage Since I cant have my Mother add to our Account even she has her line with us but not same household , I cant add her on Netflix , I just spoke to T-mobile Customer support and they said I can add those lines on Netflix account but its not true , so even T-Mobile has no clue how to fix this issues now , maybe time to look to other providers after 25 years of loyal T-mobile client , Im super upset
Thanks, I wrote a letter to customer relations in NM that I will mail tomorrow. I called customer service and the rep never could understand what I was talking about. I asked for a supervisor, she put me on hold for a few minutes them came back on caliming she was a supervisor and not the same person I just talked to. Funny because she sounded the same and relayed the same things with the same tone and phrases as she did before attempting to impersonate a supervisor.
Really bad customer service so far.
Have you tried contacting Tmobile support using messenger on one of tmobile's social media platforms like Facebook or Twitter to see if the can help or give them feedback?
This is basically a user to user forum with some tmobile moderation that doesn't always monitor every post.
@HeavenM is a mod and might be able to help you get your request in the right hands.
Sure I can do that but Netflix does not allow or provide a balance billing option so I have to pay full price. There is no way to utilize the T-Mobile discount and add aditional lines for two people.
I am happy to pay the $7.99 per additional line but I'd rather do it with the T-Mobile Premium plan discount of $7 per month. With T-Mobile it would be $23 if they provided that option to bill for the additional lines.
With Netflix currently is $36.
We just need T-Mobil to provide an option to add up to two additional lines for $7.99 each.
Sounds simple right? Too bad it’s not.
Have you tried adding it through Netflix?
https://www.t-mobile.com/support/plans-features/netflix-on-us
