Netflix Add Extra Member

Yes, cjake, you are right.  This is the option I want, I want to be able to add an extra member for the fee, in the same way I can add the premium subscription for the extra fee, that they add to my bill each month. I don't want T-Mobile to pay the fee for me, I just want them to add the latest upgrades available from Netflix, the way they always have.  What I'm being told now is they don't want to offer that and I need to pay 100% of the cost of a separate subscription or $15.99 rather than adding an extra member at $7.99, or whatever the cost is to do that.

Gramps doesn't think this is a reasonable request and that terms of service cannot be amended, they can.  I think it's more he needs to be right 🙄!

So gramps, you’re right!  Happy?

With all of the complaints, I would not be surprised if T-Mobile discontinues the Netflix on Us offer.

Extra Members (netflix.com)

Extra members cannot be added to partner packages or third-party billed accounts.

If Netflix changed their policy to allow T-Mobile billed accounts to add extra members, you would still be billed an additional $7.99 for each added member.

I am not incorrect. Did you even read the terms from Tmobile? Then go to Netflix and read there terms.

You are incorrect, at your urging I contacted Netflix, again, and specifically asked the question of if they would allow T-Mobile to add this add on. They said it is up to TMobile to choose to allow this add on in the same way they allow the premium add on.  Educate yourself before you try to educate others.  Your wasting everyone's time!

Tmobile has no leverage. Read the terms, Tmobile can change them at anytime. If Tmobile did offer the add the extra member option people would complain since they would get taxed for the service.

Thanks Gramps! The fact is T-Mobile has customers that Netflix wants to offer a service to for a fee and have T-Mobile collect and pay the fee.  If you don't think that gives T-Mobile leverage, fine. Don't speak up ,take what you are offered and be satisfied. I think T-Mobile has leverage and I'm speaking up to both companies, every one who is impacted by this in a negative way should. If your not one of those people I'm happy for you! Part of the lure of T-Mobile is the Netflix account, when I signed up I could use it anywhere I was, now I can't. That's a change in terms.  T-Mobile needs to know they have dissatisfied customers  as much as Netflix does. I'm happy you are happy with the arrangement, I'm not and I'm going to speak up because if we don't tell them we're not happy they won't know and won't consider alternatives.

Did you read the terms of the Netflix On Us? By your logic then Netflix should have influence on how Tmobile operates also.

https://www.t-mobile.com/support/plans-features/netflix-on-us#steps6

Thank you cjake, I appreciate your answer but that is not accurate.  T-mobile is a partner with Netflix, with a significant number of customers who subscribe to the top two Netflix tears, providing T-Mobile a significant amount of influence over Netflix. If T-Mobile can allow an upgrade to premium for an added fee they can also offer an upgrade to add an extra member for an added fee. If enough customers complain to both T-Mobile and Netflix, which I have (thank you for your mastery of the obvious) as a united force we can effect change. This is the basic premise of democracy and capitalism.

T-Mobile has nothing to do with your Netflix account except for paying the bill.   

Netflix does not allow third party billed accounts to add extra members.  T-Mobile is a third party which is why you can't add another member.

Complain to Netflix, not to T-Mobile which had no say over the changes Netflix made regarding account sharing and adding additional members.

I have the exact same issue. I'm staying at my parents' home helping them as my dad is having a health issue. I've run out of travel credits and tried to add an extra member account so my mom and I can watch in the evenings, but I can't do that, and Netflix told me I have to travel home every 30 days to watch Netflix at their house. I live in AZ they live in WA - $500 plane ticket to watch Netflix!  Crazy! Netflix's solution is to switch household every time my husband or I want to watch TV in a different house or pay for another entire account.  Ridiculous!