Forum Discussion
No Love For Loyal Customers of 20+ Years?
I've been with T-Mobile since the company was VoiceStream. Granted, I did have a slight 1 year gap, I've loyal ever since. The reward for that? Nothing. Why does T-Mobile not give a crap about lo...
I was a Tmobile customer long before when they were prepaid and called PrimeCo. I took my number with me no matter the phone company because that number was my number...What most of the world is not understanding is that Tmobile has monopolized the cell phone industry. I agree with gramps28. usually i buy my phones outright unlocked.
And honestly Tmobile really doesnt care
Anyone find a carrier besides T-Mobile with a decent deal. I agree with all the comments here and will try Best Buy to switch. They messed up a promotion for me, for the airpods and iPhone 14plus. Anyway they couldn't even do a simple promotion or fix correctly and had the nerve to ask if I had a friend to buy the airpods from me. That was my deciding factor to leave T-Mobile after receiving my tax refund so I can buy my phone outright. I'll look google phone as some suggested. 50% sounds pretty darn good.. There is no customer loyalty. Although AT&T is more expensive, they have a customer loyalty support line and want to help. They helped my neighbor. T-mobile is so scripted they can't even process a promotion correctly or take care of the problem. It's turning into another Sprint who never cared about the customers.
