Forum Discussion
No Love For Loyal Customers of 20+ Years?
I've been with T-Mobile since the company was VoiceStream. Granted, I did have a slight 1 year gap, I've loyal ever since. The reward for that? Nothing. Why does T-Mobile not give a crap about lo...
I was a Tmobile customer long before when they were prepaid and called PrimeCo. I took my number with me no matter the phone company because that number was my number...What most of the world is not understanding is that Tmobile has monopolized the cell phone industry. I agree with gramps28. usually i buy my phones outright unlocked.
And honestly Tmobile really doesnt care
Denaliboi wrote:OK I have read these posts and I am a little confused. Why do a company have to treat a customer different if they are a long timer. Many of you shop at the same grocery store, or Walmart or home depot or gas station for your lifetime and you don't expect anything for your life time of shopping at these places, nor have you ever went to these places demanding anything extra for your years. Even tho you spend 10 times as much of your phone per month at these places. Even the electric company or gas company or water company you pay your bill to per month. Do you tell these company's to give you something extra for 15 or 20 years of using there services? It's a reason you have been with t-mobile for 15 or 20 years, and it's probably because you have seen what the other options are over the years and have realized you have a very good deal now and have had a very good deal since day 1.so why complain?
You misunderstand the context. The dissatisfaction with the long term customers is they are not eligible for the massive discounts for new customers under their current plans. So to use your analogy with this context, how would feel if your grocery story was giving away $100 gift cards if it was your first time shopping there and when you as a 10 year+ supporter of the same grocery story got nothing.
