Forum Discussion
No monthly discount for loyal customers?
I asked for a monthly discount from a Tmobile customer service rep today and just to find out that they do not have any. He just advised me to go to this community blog with the hope that a Tmobi...
Hola @magenta8266619
We greatly appreciate your loyalty! While we may not have a standard loyalty credit we can offer folks that have been with us forever (I do like that Idea) we often find ways to show our customers we appreciate them like what @snn555 posted. We appreciate your feedback on this and I will make sure it is heard.
Does T-mobile offer this to all of their existing customers; the ability to take advantage of new device promos (like BOGO) that are being offered to new subscribers without forcing you to add a line?
If so then that's all I was saying. No one (myself included) wants to spend $1k every 2 years on a new phone, but after a certain point (be it 3-5 years) the devices will no longer get Android security patches and will no longer be supported by their manufacturers. And honestly once a device is 5 years old it's about time to be replaced anyway. Only exception to this obviously is Apple since they continue to update even their older devices much longer then Android does.
