Forum Discussion
No monthly discount for loyal customers?
I asked for a monthly discount from a Tmobile customer service rep today and just to find out that they do not have any. He just advised me to go to this community blog with the hope that a Tmobi...
Hola @magenta8266619
We greatly appreciate your loyalty! While we may not have a standard loyalty credit we can offer folks that have been with us forever (I do like that Idea) we often find ways to show our customers we appreciate them like what @snn555 posted. We appreciate your feedback on this and I will make sure it is heard.
Sadly, BOGO offers have changed a lot over the last couple of years. That V30 offer was one for the T-Mobile History Book of Awesomeness and I really would like to see more offers like that. Even if those types of BOGO (like the V30 BOGO) was for loyalty only. That would be a big incentive for customers to stick with T-Mobile.
