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Hello Everyone, Is it normal for the customer service to not honor the deal when you order new phone? I ordered new iPhone 15 with a deal, and when i received my bill i find out that the deal wa...
Try reaching out to T-Mobile by sending them a DM on Facebook or Twitter. You will reach level 2 support from the start. Whether or not the deal can be applied or not, they would know and would be able to explain why if it can't be.
