Forum Discussion

schusterjl's avatar
schusterjl
Network Novice
Hace 7 años

No Visual Notification on VISUAL VOICEMAIL

I need a visual indicator on the T-Mobile Visual voicemail app that I have a voice message waiting for me.  Currently, I have an extremely small icon in the upper left hand side; or I have to click on the Visual Voicemail icon to know if I have any messages.  How can I get a Dot or a number telling me how many messages are waiting for me?  Otherwise, I will miss a lot of voice messages.  Ayuda.

  • Notification badges numbers or dots are displayed whenever the system UI allows. Most stock Android operating system versions user interfaces display one or the other but Samsung's TouchWiz may be different.

  • snn555's avatar
    snn555
    Bandwidth Buff

    You COULD use Nova Launcher Prime with the Tesla Unread add in.  But....that's a big change for a badge .or you might find an unread notification app in the play store .

  • On my iPhone, I was using Apple's native Visual Voicemail Application.... not the T-Mobile application.  I guess I was expecting similar performance.

  • Seems like a lot to go through. Every other app on my phone works well with the appropriate notifications.

  • snn555's avatar
    snn555
    Bandwidth Buff

    My LGs only have the status bar icon. No badges.

  • tidbits's avatar
    tidbits
    Spectrum Specialist

    isn't there a widget you can put on the homescreen that puts a badge on it?  Been a while since I had it installed but I could have sworn there is one.

  • snn555's avatar
    snn555
    Bandwidth Buff

    I just tried that and from the best that I can tell using a widget only displays the icon of the app with "Visual Voicemail" and tapping opens from bottom right to top left. Placing just the app icon there displays "Visual Vo" and opens the app from center screen. But I saw no badge when I tested .However I am using Nova Launcher Prime with a G6 icons with high contrast black and orange theme.  But that said no other app has a badge because I I don't have Tesla Unread set up. I use the status bar icons .

  • bobross's avatar
    bobross
    Network Novice

    After having the same issue, the best you are going to get is an indicator in the top left corner of your screen. to do this, go to settings>notifications>visual voicemail>on.  the icon will not produce an Apple-like notification on the icon itself, at least, not at this time. 

  • jeffcj's avatar
    jeffcj
    Newbie Caller

    I also had this problem for a long time, very frustrating. If you need notifications for anything on a phone, it's for missed calls and new voicemails! This should be standard on the phone, but I found that adding the visual voicemail widget (as described by turbokitty above) gave the notification functionality. Still haven't figured out missed call notifications ...

  • Jswest's avatar
    Jswest
    Network Novice

    Three years later and this is still an issue for the T-Mobile Visual. Voicemail.  I do no receive a notification when I have voicemail mesage.  The badge icon never displays.  Notification settings are set. The only time it works is when i go into settings, unselect and reselect ..then it works when i test it.  After that, THE NOTIFICATION/BADGE NEVER SHOWS I HAVE A MESSAGE.  

     

    T-MOBILE…FIX THIS ISSUE!!  I have the Samsung Galaxy S20 FE  5G.  Sprint network…didnt have this issue!!!!