Forum Discussion
On Us with AirPods promotion & rebates
We just upgraded our 4 iPhones with the On Us with Apple AirPods promotion with rebates. We are already regretting it. First the promotion credits to your account are spread over 30 months. That's 3...
vivichi56 wrote:Logging back into this thread to address a few things:
AIRPODS DO NOT HAVE AN IMEI NUMBER, which I can't believe has to be said. You are supposed to use the IMEI of the PHONE which was purchased as part of the promotion, and AGAIN this is explained on the website, in the same section where they explain that the promotion is spread out in monthly bill credits:
Actually it's not clear that IMEI number refers to the IMEI number on the IPhone, even when you just posted the excerpt from the website. The leaflet handed out at the store detailing with the Airpod rebate program similarly does not mention anywhere that the IMEI number is found on the Iphone or the Iphone box and NOT the Airpods or the Airpod box they came in.
When you are getting a rebate on Airpods... why would you automatically think that you would have to look for it on the IPhone?. That doesn't make logical sense. I even Google searched "Where is the IMEI number on Airpods and there was a lot of answers and misleading information as to what an IMEI number is.
Usually when you have to apply for a rebate on any product that you just bought, the normalcy is to submit a product number, a Serial Number or similar type number that was on that product or it's packaging alone and not on some other product it is affiliated with. The T Mobile website does not say or imply anywhere "THE IMEI NUMBER IS THE ONE FOR YOUR IPHONE" The instructions were not clear or concise, when it could have and should have been.
