Forum Discussion

daedalus_'s avatar
daedalus_
Newbie Caller
Hace 6 años

One PLUS Plan - Can't Enable HD Video

Hi, I've been trying to enable HD video over LTE with no success; the page simply tells me the line is not eligible, despite being on One PLUS. I chatted with a rep who had a tech assist them ...
  • tmo_mike_c's avatar
    Hace 6 años

    Thanks for posting this. This issue is related to what our engineers are already working on. Sorry, there's currently not a workaround I can give but our team's getting this taken care of as quickly as possible.