Forum Discussion
Outgoing caller id display
Good morning help. I just had a quick question. Is the name that is displayed in the nickname setting (under profile, line settings) on http://mytmobile.com the name that is also displayed on ou...
No. The Caller ID for outgoing calls is usually whatever the account holders name is. You can call in to Customer Care and have individual lines changed to another name, which can take a couple of days for the changes to take effect.
I joined T-Mobile yesterday and have the Magenta Max plan. 2 lines. The outgoing caller id is something strange for both lines. I went to my profile, Caller ID, edited the name for both lines, saved and it states that it has been saved, but it's not saving. Does this feature not work using the website? Will I have to call in to support to have this fixed? I had a different issue with my new account yesterday and spent 40 minutes waiting for an agent to help me. Any other options to fix this?
