Forum Discussion
Overcharged every month, how do I get this resolved?
I'm on a trade in promotion for two phones, but every month they add a charge for one of my phones. I've been overcharged every month for the last 4-5 months and every month I call in to get the cred...
Hmm, there could be a feature on you're account that may need to be removed. I'd check the list on our Qué está afectando tu factura page first. If there is a feature that needs to be taken off, you should be able to remove it yourself if you’re the primary account holder:
