Forum Discussion
Phone upgrade issue
I am trying to upgrade my wifes phone online, and every time I choose "no protection coverage" the website resets and asks me again if I want protection. I can't seem to skip this part. I am being forced to buy something I DO NOT WANT OR NEED. I am going to assume this is a bug, and nothing nefarious.
If anyone has a solution, please tell me. I talked to a rep and they had no idea what I was even talking about. If I had time, I would go in to a store, but I do not.
Thank you for your time,
Dan.
I found the only solution so far: add the protection, then remove it from the final order.
If anyone else has this problem: that's how you get around it.
