Forum Discussion
Porting out number but keeping the plan
Is it possible to port the number out on my current account, while keeping my plan and getting a new phone number for it. No guesses please. This question is for an employee. If it's not poss...
You can't port out a number to replace it with another. You could port in the number or setup a new number on the plan, then port out the other number after the other one is confirmed on the same plan.
Without knowing what plans and promos you're signed up for, I'd air on the side of caution before you make the change. Some plan offers/promos require that you keep the line in order to keep that offer. Have our Care team look over your account before you make that change to be on the safe side.
