Forum Discussion

traskada's avatar
traskada
Roaming Rookie
Hace 3 años

Porting out number but keeping the plan

Is it possible to port the number out on my current account, while keeping my plan and getting a new phone number for it.  No guesses please. This question is for an employee.  If it's not poss...
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  • syaoran's avatar
    syaoran
    Hace 3 años

    You can't port out a number to replace it with another.  You could port in the number or setup a new number on the plan, then port out the other number after the other one is confirmed on the same plan.  

fireguy_6364's avatar
fireguy_6364
Modem Master
Hace 3 años
cuttarkar wrote:

@traskada hizo @tmo_mike_c or anyone answer your question? I am curious about this as well.

 

Without knowing what plans and promos you're signed up for, I'd air on the side of caution before you make the change. Some plan offers/promos require that you keep the line in order to keep that offer. Have our Care team look over your account before you make that change to be on the safe side.

 

i would contact TMO either through Facebook or Twitter..higher tier support and they should be able to answer your questions.

 

the only employees in here are admins/moderators for the site only..they do not have account access