Account cancelled, I dont know what to do, please help

syaoran wrote:

You will need to reach out to T-Mobile via DM on Facebook or Twitter.  No one here has access to accounts.  Usually when a prepaid service is canceled, the number goes back into the pool of numbers to be assigned.  How fast that happens depends on how much demand there is for numbers for that location.  

I thought the representative said he can turn my account back on within like 90 days even after deleting the account or he can make a new account for me no problem after deleting it. We were unclear if the same number was going to pop up in the new account or the recovered account, even though I was trying to give out the message that I wanted to keep my phone number, and will I be able to get it back if I cancelled my account.