Forum Discussion
After migration from sprint
Yes I have the New one Tmobile sent to me .
I just came from the Tmobile corporate store and I get the same exact thing this guy( Tertial or Terrance ) I dealt with at ( 6033 Myrtle Ave, Queens, NY 11385 ) was a MORON and I tried to correct him on the info that is posted on Tmobile site ( THAT SPRINT CUSTOMERS DO NOT HAVE TO CHANGE PLANS)
He kept on insisting I have to change my plans in order to switch to Tmobile and when I told him he has to EDICUATE himself in order to help Tmobile customers he Insisted he does NOT have to inform or EDUCATE him self to do his JOB but I also mentioned to him you cant help people if you DO NOT read the POSTED notes and Memorandums from Tmobile telling its sales people about the Migration process and dealing with Sprint customers on Sprint plans.
Also By the way my WIFI HOTSPOT still does NOT work even though I opened a ticket on it over 3 months ago and they always tell me its working but I can NOT use it and it has Nothing to do with the phone not working right because I even went to the extent and restored th phone back to original when I bought it and the same thing it sets up the HotSpot and broadcast it and I can connect to it with my laptop but it still ON INTERNET
He just wanted the SALES COMISSION nothing more than that .
This location must have an EMPLOYEE issue because every time I go there is someone different and when i ask about a previous person they always say they dont work here anymore.
This Guy copped an attitude with me about this issue informing him he NEEDS to update his own personal info on how the Tmobile and Sprint system works to help people with there service but he DIDN’T wanna hear this so I just left the store
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