All calls to T-Mobile 611 go directly to T-Mobile reps in Philippines from 03 to 12-2021

oh, I hear you!! Yes ever since they merged with sprint, our issues get dealt with with people in another country instead of here in America! Like what the hell is going on with T-Mobile they suck! they're charging me for any piece of equipment that I return six months ago and they're still charging me for it. It's about time that T-Mobile will take responsibility for their people in the Philippines, who don't know crap about what the hell is going on here in America! Like seriously do you think the Philippines are all that but they're not their people are so uneducated and I've been dealing with this issue about that six months ago and they're charging me for it still! People in the Philippines do not know what the hell they're talking about. How are you gonna go send an issue what I'm dealing with here in the United States of America across the freaking country to help me with the issue? The CEO or somebody in T-Mobile here in America needs to understand what the hell is going on with these people!!😡😡😡