Forum Discussion
Being charged for phone after returning back to Assurant...
Hi there, I'm having a really stressful time right now getting the run around from T-Mobile and Assurant regarding a phone claim I have. The Merchant Return Labal states: PERMIT NO. 395 LANCAS...
Do you still have the information regarding the sending and receiving of the unit? What does your tracking info from the return label show regarding last location scan?
I have all the proof that I returned the phone and they are still charging me for the device. I filled out the form that the previous person stated they did and still no response. I'm so frustrated I can't wait to cancel my service after 12 years they can't even retain their customers
