Forum Discussion
Broken website - Oops we hit a snag and more! grrr
Hello, as many others have posted I have encountered the Oops we hit a snag error when trying to upgrade or buy a new phone my issue occurs when I try to change my shipping address during checkou...
Sorry to hear you're having so much trouble. Debes Community-2153 so we can have our Tech Care folks file a Help Desk ticket for this issue. That'll get our web folks involved and get this fixed.
yikes you guys. just came here for the same reason; I found community threads from 3 YEARS AGO with the same issue and every TMobile rep that joins is like "huh? i've never heard of that?" HOW
i'm literally TRYING TO GIVE YOU MONEY but I don't want to call and I'm not near a store. You don't even have basic chat function for customer support, just get like Intercom or something!! You're an enterprise company!
YIKES.
