Forum Discussion
magenta909011
Hace 5 añosNetwork Novice
Cannot pay the bill due because our account was deleted and our lines are suspended
Hi, So, me and my three friends have a four lines plan at T mobile. We are all international students. Due to COVID-19, we all went back home and we forgot to cancel our Tmobile plan. When we...
- Hace 5 años
You need to find out what company to whom they sold the collection to and contact them.
I would suggest contact T-Force through one of Tmobile's social media accounts using messeneger
on Facebook or Twitter and see if they can let you know.
Once a collection is turned over to a company , Tmobile doesn't have access to the account.
Josie28
Hace 2 añosNetwork Novice
Hello I had my phone payment set up automatically but I went to check and the whole sprint website was turned I to T-Mobile and says my phone is disconnected so now I have to pay a reconnection fee. I did not know if was going to be changed and my account deleted and I'd have to make another account with T-Mobile. Can I get the fee dropped and my phone restored?
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