Forum Discussion
Can't create T-Mobile ID
Hello, I can't create T-Mobile ID for a week now, since I've bought Home Internet box from them. I receive this error everytime I try to create new ID: We're sorry, we don't recognize this em...
The answer on the other thread is still correct. To clarify, you do need to contact support by calling 611 or sending us a direct message on Facebook or Twitter. The customer support representative will be able to file a ticket for MyT-mobile Registration issues. Those tickets are resolved really quickly and you will be able to log in within a few minutes. If they file the ticket for anything different, it can cause delays in resolution.
No, it's not resolved; apparently, it's been a problem for a long time. Looks like maybe since T-Mobile began with the internet service. The only reason it's bugging so many of us is that we can't control our own accounts. I am beginning to think it's T-Mobile's way of forcing people into their cell phone service too.
