Forum Discussion

SPLife's avatar
SPLife
Newbie Caller
Hace 3 años

Charged for "free" tablet

Why am I being charged for a "free" tablet that was part of a promotion, for me to switch to TMobile? Also, why is my receipt from Verizon, that I paid my phone off, denied for the $600 rebate? False...
Servicio al Cliente
asistencia
t-mobile
  • gramps28's avatar
    gramps28
    Hace 3 años

    Usually the “free” items are bill credits and may take a billing cycle for them to show up.

NorCalVicious's avatar
NorCalVicious
Roaming Rookie
Hace 3 años
SPLife wrote:

Why am I being charged for a "free" tablet that was part of a promotion, for me to switch to TMobile? Also, why is my receipt from Verizon, that I paid my phone off, denied for the $600 rebate? False promise much?

SAME HERE!! I got that same stupid "free" tablet that I'm paying every month for!! They wouldn't even take it back! It's still BRAND NEW IN THE BOX! Never even opened it to look at it! AND they were charging me for another whole data line on my service for it and it was like pulling teeth out of a shark just to get them to shut that line off and stop billing me for it! I've never used ANY of it!