Forum Discussion
Defective NEW phone and store that won't give me new one
I bought a NEW Galaxy S10 on 6/21/19 from T-Mobile, Northport, NY and it was defective. Brought it back on 7/3/19 and the T-mobile rep EDDIE M. tried to change some settings. I was well within ...
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There was a time when I had bought a new iPhone 7 plus and within two days it had some issues. I called the store and they exchanged it with a brand new still sealed in the Box iPhone 7 plus. However that was two days not a couple weeks so that might be more or less one reason as to why a refurbished unit was offered instead.
If they offered to give me $100 credit I would definitely take that with a refurbished phone. most refurbished phones are just reflashed and have no cosmetic damage. most of them don't have any physical damage either.
What exactly was defective about it? And which model phone was it?
