Forum Discussion
Email customer service
what is the email address of customer service? thanks
There isn't a public one.
If you need to get in contact with customer support can either call, send a letter through regular mail
or contact customer support using messenger through Tmobile's Facebook or Twitter..
I'm getting so tired of T-Mobile it's ridiculous, honestly thinking about going to another company. I've been having a problem with them for the past 2 months starting with my auto pay .. they took the payment off my debit card then took another payment with auto pay .. contacted them gave me the payment back not knowing they gave BOTH. The payments back .. then I look on my account and now my bills is late with a late fee ! Nobody told me or said anything. Then next month I see a credit on my account for my bill have no idea where it came from didn't come from my bank . Did a live chat the lady saids T-Mobile gave it to me that the bills has already been paid ( have screenshots) now they took all the credit back and once AGAIN not telling me I have another missed payment and late fee . This is absolutely unprofessional of y'all ! Do better before you lose a long time member
