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aznfrenchboyca's avatar
aznfrenchboyca
Roaming Rookie
Hace 5 años

Fraudulent activity by a TMobile employee switching my SIM # to a new device to steal funds

Hello, Sorry for the long post to follow. Here is what happened to me recently. On Sunday 1/19/2020 around 2:30pm, I noticed that I lost T-Mobile network connection. Everybody around me, in...
  • tmo_amanda's avatar
    Hace 5 años

    Gosh, that's a nightmare of a situation especially considering you may not be able to get those funds back from coinbase. I know that with every day passing you need more answers. Unfortunately, this is a situation that only our fraud team can handle. I hate to repeat the same info you've been given multiple times, but we have to allow the fraud department to research what exactly happened which will determine the outcome.