Forum Discussion
Issues with being lied to by T-Mobile
Has anyone else had staff at a T-Mobile store lie to you? First off, we switched to T-Mobile in the last few months from a local carrier. We were with the local carrier over twenty (20) years. We ...
Hi everyone, I'm facing same but for my cases was lie by t-expert with port in to qualify iPhone 13 free promotion and double lie by over called me to seem like to resolve first one but both lies took me with 2 installment with 2 iPhones 13 for monthly i tried calling and do everything to return device that was not get accepted by tmobile in reason it over 14 days if delivery , at this point I super explain to customer support teams know about i do contact tmobile since the days if delivery about this us reslive for first mistake by tmobile to put the right promotion on my order and texpert call me and let me order second order for correct promotion (free by port in number from rcn) and after receive second phone just send first one back that they will cover for first one
finally first one can't return over 14 days policy and second one didn't qualify free !!! Amen!! Now no accept both return with 2 useless number and yes monthly for both never need in super lastest phone iPhone 13.
I contacted them(Tmobiles)ask for responsible about this and let them check with messages that was chat on my account they are found every thing i was truly as my word and sorry to me on their teams did. But no any change every things still charged that is TMOBILE LIE EXPERT TEAMS
