Keep and Switch Fraud

Another victim of the Tmobile bait and switch.  Did an over the phone switch to T-Mobile with 6 phone lines after being a customer of Verizon for the past 25 years.  On the call the salesman ran all the phone imei numbers and stated that all 6 phones were good for the keep and switch promotion but only 5 lines would be reimbursed up to $1000 per line.  In addition I was told that all 6 lines would receive $200 per line for the ported in phone line.   I paid Verizon $3832 to payoff the 6 phone lines. 

Now T-Mobile is telling me that the $200 port credit and up to $1000 per line is not combinable but in addition 2 of the phones I paid off being Motorolas are not eligible at all.  

Spoken to countless people with promises of calls back from management with obviously no response.

At this point all T-Mobile says I can do is do the buyers remorse and get out of T-Mobile but where does that leave me?  Almost $4000 in the hole, a phone number that will no longer belong to me and 6 devices that can be considered bricks.  

Guess it’s time to call Verizon and see if the phones can be put back on contract so I don’t have to eat all of this money. 

By the way I only switched because T-Mobile has great service in my area and Verizon tends to be very spotty.