Forum Discussion
Not able to place order online
Everytime I try to place an order on the website, I get this message after entering payment and shipping details: Please call us or visit a store to complete your order. Your security is important ...
fireguy_6364 wrote:nad32 wrote:Anyone ever figure this out? T-mobile's customer service has fallen off a cliff. I am just going to switch my carrier after being a customer for over 10+ years. I've been trying to order a phone for over a week now and there's no way to do it. Different cards, chat, phone, nothing works, its unbelievable.
you should just switch..how dare they try to make sure you are in fact you trying to order a phone..the gull of them right?
Is this a poor attempt at being witty? How else would a company make sure? I have been on the phone (also chat, also website) with them and verified everything and they still cannot process the order. Thanks your input though.
