Forum Discussion
Port-out passcode
I need to port out 1 of my 5 numbers. Other carrier requires a passcode for t-mo. How do I set such a code?
you can do this on the website now, you don’t need to call
My Account > Profile > Line Settings > Request a transfer PIN
Can someone answer this properly please? If I need to port out a number is the PIN my account passcode or is it a different number I need to call customer service to get? Why is this hidden information your customers are not allowed to know? It's exactly this kind of disrespect for your customers that has me porting out my number to begin with. LEARN SOMETHING.
