Forum Discussion
promotion, i traded in my iphone for 13 pro with 1000 credit why was it denied
I traded in phone for iPhone 13 which was denied. I have contacted T-Mobile several times and customer service has set me up with several appointments to resolve issue. Problem is they do not honor a...
Same here! Among the other issues that have happened since I switched from Verizon.( best customer service over 20 years) I decided to switch and I sent my iPhone in for the 1000 trade in promotion. They said that the promo ended even though I switched 2 weeks prior! And they said my phone was not the same as the agent put in their system. Ridiculous
