Simple Choice grandfathered unlimited data on a new plan

Hola,

I have a similar issues to Lorim1313. However a bit more frustrating. I was still on the Simple Choice until mid- last year it included data it was $126.  I asked T-Mobile at a local store to help as my son was traveling for one month and wanted one month service in Spain. He said it took a bit of tweaking because we had a granfathered plan and would switch the plan to a new plan for a  month but would be able to get me the grandfather plan back to the exact, original plan. Not true!!I believed him ,did it, it went back to the old plan, but now did not include any data! All of a sudden, we were travelling and no data.

 Called spent hours on the phone they said they fixed it they would put the old plan as was, got data back with a new $80/month charge. Another hour on the phone today, before the lady said I can't help you, you need to talk with a supervisor and none are available. She said call and schedule an appt, when I asked she said no that is not to be scheduled with a supervisor that the call is an appt to pay a bill.

16 years with the company and treated like this. Not loving it..