Forum Discussion
T-mobile never stopped billing me even months after account closed!
Hello, I need help and T-mobile customer service on the phone is very difficult to talk to. Although they are nice, and they seem eager to help, they do not understand the problem and they kee...
Try reaching out to the T-Force Team via social media. They have a lot more access to things beyond the ability of Customer Care reps. Give them a few days to respond when you send them a message but they will get back you.
I am trying to get people together that cancelled line but continue to get charged. I think this is an ongoing practice by tmobile. I just got a collection bill for more than 1200 just for the line I already cancelled 7 months ago (and customer service agree too). I think this is deliberate and I need to get as many people as possible to see where we can go.
