Forum Discussion
T-mobile never stopped billing me even months after account closed!
Hello, I need help and T-mobile customer service on the phone is very difficult to talk to. Although they are nice, and they seem eager to help, they do not understand the problem and they kee...
Try reaching out to the T-Force Team via social media. They have a lot more access to things beyond the ability of Customer Care reps. Give them a few days to respond when you send them a message but they will get back you.
I cancelled my account in May 2020 and have been billed all summer even after numerous phone calls and in person visits to dispute the charges. Just received a bill from a collection agency for unresolved charges as well.
Seems pretty obvious that TMobile is intentionally billing cancelled services, and making it unreasonably difficult to get these charges removed.
