Forum Discussion
T-MOBILE: What is your issue with linking T-Mobile MONEY with Mint?
More connectivity and integration = more happy customers who stay with you for a long time making you money. Integration is the way to go. The integration issue is so important that it might overrule higher interest rates. It seems after searching all these threads, that T-mobile blocked the connection, and is NOT working with Intuit to fix the integration. I'm hunting for a workaround to see if I can keep using or increase my deposits into my T-mobile Money account. As it is, this issue limits how I can use my Money account. IF THERE WERE FULL INTEGRATION WITH INTUIT PRODUCTS, I would give up my main bank account and only use T-mobile Money. Without the integration, I can't do that. So T-mobile's lack of action on this is causing me to not use their product fully.
Above all, it definitely makes me less happy with this company since it seems like their focus might end up being on competitive interests (I'm guessing T-mobile will try to offer a competing product which will just be annoying like all the other banks' competing products are) rather than customer satisfaction by offering products and services their customers want/need, which T-mobile's marketing claims. Reading these threads make T-mobile seem more on the par of Centurylink or other frustrating, annoying and even hated companies, rather than a top-notch customer-focused company. I don't want to start feeling that way about T-mobile. I've had good experiences with them otherwise, but their not responding for years, and their zero action on this is really frustrating.
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