Forum Discussion
Tmobile lost my trade in and is not honoring trade credit.What can I do?
I shipped the trade in to T-Mobile, the tracking says it was delivered. I called them to ask about my trade in credit and they said they never received the phone. I provided them the tracking number ...
Same thing just happened to me, traded in iPhone X pro for a iPhone 14 back in September and UPS indicated it was received back in September but the reps keep on saying they cannot locate the phone and hence cannot give me a credit! Since they cannot locate the phone, they are not giving me a credit back. I cannot just lose $800 for nothing. Anything we can do?
