Forum Discussion
Tmobile rebate card doesnt work through Northlane
Hello. I recently switched to tmobile and went through hoops to get my virtual rebate card, and yet the card still does not work. I talked with customer service and ended up ordering a physical card ...
I was told in the store it was like any other pre-paid card and that we could use it wherever. Come to find out, the sales rep was lying. When I call T-Mobile, it is essentially a T-Mobile gift card that only works at T-Mobile stores or to pay the bill.
They were able to cancel the card and apply the credit to my account.
