Forum Discussion
Trade in Issues
I got the iPhone 12 pro Max and traded in my iPhone X for the $830 promo. I mailed my device on November 24th, walked into the post office and got a receipt for proof I dropped it off. I got the retu...
So I'm interested to see what happens. my issue is the same even the dates are exact. Only thing is I checked USPS tracking number and it says delivered 12/3. I received a text today stating i needed to return my phone or I lose out on my promo credits, which I don't understand since they've had the phone since the 3rd. Also I added a screenshot of the address from my return label.
magenta5084390 wrote:So I'm interested to see what happens. my issue is the same even the dates are exact. Only thing is I checked USPS tracking number and it says delivered 12/3. I received a text today stating i needed to return my phone or I lose out on my promo credits, which I don't understand since they've had the phone since the 3rd. Also I added a screenshot of the address from my return label.
I called today and they didn't really give me any information. They just told me that the warehouses are backed up and that my phone should be delivered by the 20th. I asked her what would happen if it's not, but she did not really give me a concrete answer. Just told me they would notify me if there's an issue with my credit if they do not receive the device. But it's the 10th today and my tracking number hasn't been updated since the 2nd.
