Forum Discussion
Trade in Issues
I got the iPhone 12 pro Max and traded in my iPhone X for the $830 promo. I mailed my device on November 24th, walked into the post office and got a receipt for proof I dropped it off. I got the retu...
So I'm interested to see what happens. my issue is the same even the dates are exact. Only thing is I checked USPS tracking number and it says delivered 12/3. I received a text today stating i needed to return my phone or I lose out on my promo credits, which I don't understand since they've had the phone since the 3rd. Also I added a screenshot of the address from my return label.
tmo_mike_c wrote:Hey there @Arual_RY !
Have you checked your shipping status on the post office website recently? I'm also curious if you've had the post office use the tracking number you were given to track it down? Seems quite odd you can't see the tracking.
I check the tracking number online and it just says “in transit” but hasn’t been updated since December 2nd.
