Forum Discussion
Usage Details - Update - New Billing Cycle - STILL BROKEN
Update to the usage details. For the WHOLE past billing cycle (mine ended yesterday) I have been unable to see usage details per line. I have been unable to check on my kids' lines. Now that my new...
I am so excited to share the news that this issue has now been resolved 😁 It wouldn't hurt to log out and clear cache. I did and I was able to see all the usage details for my account.
Have a great day!!
Thank you for posting the visual aid! I am having this same issue as well! Whether I view usage in the app, on my mobile browser or on my laptop - still showing LAST MONTHS dates/usage for CURRENT usage on the dashboard. Likely is a super easy fix to the default dashboard query parameters. If one of us could get the right person in customer support to help. The rep is likely going to need to contact their internal IT support department for the fix.
¡Gracias!
