Forum Discussion

popvid's avatar
popvid
Newbie Caller
Hace 6 años

Visual Voicemail is a fail

For weeks Visual Voicemail has been just about worthless. Constant "try again in couple of hours" or "greeting not changed" or "unable to sync" messages. Meanwhile, in the Play store the app is g...
  • tmo_amanda's avatar
    tmo_amanda
    Hace 6 años

    @popvid​, I hear you and definitely acknowledge that our VVM app isn't perfect. Resets have been fixing some of the error messages that occur within the app. If the reset doesn't resolve any of the errors, you need to @zh3n​, that's a pain. 😥 I'll see if our devs can take a look at what's going on.

elrolsing's avatar
elrolsing
Network Novice
Hace 6 años

I have experienced the same problem starting mid-July - not receiving visual voice mail. Message received was "unable to fetch voice mail, suggest refreshing the inbox, which did nothing.  I had to uninstall certain Apps and then was able to receive a visual voice mail. Did not have this problem before.