Forum Discussion

popvid's avatar
popvid
Newbie Caller
Hace 6 años

Visual Voicemail is a fail

For weeks Visual Voicemail has been just about worthless. Constant "try again in couple of hours" or "greeting not changed" or "unable to sync" messages. Meanwhile, in the Play store the app is g...
  • tmo_amanda's avatar
    tmo_amanda
    Hace 6 años

    @popvid​, I hear you and definitely acknowledge that our VVM app isn't perfect. Resets have been fixing some of the error messages that occur within the app. If the reset doesn't resolve any of the errors, you need to @zh3n​, that's a pain. 😥 I'll see if our devs can take a look at what's going on.

snn555's avatar
snn555
Bandwidth Buff
Hace 6 años

I'm going to say that it must be an app issue with T-Mobile. I have built-in visual voicemail on my OnePlus 6t and had the same built-in functionality with my Moto X4.

I had no problem on either one of those so it's not T-Mobile's service that's a problem its T-Mobile's app. It is pretty old and pretty outdated. However that is just the user interface so I cannot speak as to why the functionality doesn't work unless it's just for programming.

also to mention that anytime I try to edit any post it comes out looking like some sort of Ransom note. all of T-Mobile's pages have some sort of issue where they don't load or they don't load completely or the graphics are missing or some such it's always a problem. Still not sure why in this day and age that a tech company cannot get this correct.

It took me 10 minutes to correct and edit this post.