Forum Discussion
We frequently can't send text messages
I have multiple phones on my account, and all of them frequently can't send text messages. Failures are most common when sending between these phones. Sometime one message will be stuck "Sending"...
I appreciate you being so thorough with your response. With intermittent issues like this, we'll need to collect examples of the messages failing and have our Team of Experts or T-Force folks file a Trouble Ticket. That'll give our engineers a bit more to work with when they work on getting this resolved.
I have been having this exact same problem for the past 6-12 months and find it incredibly frustrating to constantly have to be restarting my phone in order to SOMETIMES get my text messages to go out.... otherwise they stay hostage in my inbox with an orange "Not sent. Tap to try again" error message. Oddly, sometimes (despite that message being there) people reply to my messages... which seems to indicate that they've actually been sent -- despite the "Not sent..." error message being there. My phone is a Moto Z2 Force edition phone using the native "Messages" app that came with the phone.
Please let me know what I need to do in order to fix this since I'm missing important messages from clients and also our teen daughter who is waiting to be picked up from school. Thanks, Bryan
