Forum Discussion
We frequently can't send text messages
- Hace 7 años
I appreciate you being so thorough with your response. With intermittent issues like this, we'll need to collect examples of the messages failing and have our Team of Experts or T-Force folks file a Trouble Ticket. That'll give our engineers a bit more to work with when they work on getting this resolved.
Thanks for your reply and I'm REALLY hoping that one of your ideas can
finally help to get this resolved or, alternatively, help me identify a
third party texting app that won't have these same issues.
Re: OTHER SMS ISSUES...
Unfortunately, the issues with my text messages don't seem to be confined
to only error messages incorrectly showing what has/hasn't actually been
sent. It also appears that some text messages in group conversations are
being received by others but NOT BY ME?!?
Per the attached screenshot of an ongoing thread, my sister apparently sent
a message about a death in the family this morning that I DID NOT receive. I
only became aware of it when others in the conversation started replying
and I then texted those people separately to find out what they were
talking about.
This is a great example of how challenging this can be when others believe
I'm ignoring something as significant as a death in the family.
Re: SMS DELETION...
In terms of DELETING MESSAGES, I am happy to delete every single message if
that will fix the problem. HOWEVER, I'm unaure how that will fix the
problem long term?
Moving forward, would this mean I can't save any messages or can't rely on
a feature/setting that automatically deletes messages that are older than a
certain date -- which is generally how I've handled this kind of stuff in
the past.
I'm VERY OPEN to any solution, but just want to make sure it's realistic
and sustainable moving forward.
Would it make sense to setup a phone call to discuss and try to
troubleshoot some solutions?
Let me know.
Thanks, Bryan
410.916.7958
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