Forum Discussion
We frequently can't send text messages
I have multiple phones on my account, and all of them frequently can't send text messages. Failures are most common when sending between these phones. Sometime one message will be stuck "Sending"...
I appreciate you being so thorough with your response. With intermittent issues like this, we'll need to collect examples of the messages failing and have our Team of Experts or T-Force folks file a Trouble Ticket. That'll give our engineers a bit more to work with when they work on getting this resolved.
I just went through and deleted any messages that I didn't need, so
hopefully that will help.
IDEALLY I'd want to setup some sort of auto-delete rule where messages
older than a certain date would be removed automatically so I don't have to
spend too much time continually reviewing and deleting my SMS messages --
which seems more realistic and sustainable.
HOWEVER, while an auto-delete seems like a fairly common feature/function
in most messaging systems, I'm not readily finding that option in/on the
native "Messages" application that came with my Moto Z2 Force Edition phone
I purchased from T-Mobile.
Could you clarify if that's a feature I should be able to activate or
should I consider a different SMS/texting app that would allow this and
might also help with the over all issue of text messages not consistently
being sent/received on my phone.
Please let me know.
Thanks, Bryan
PS: will try to SIM card switch suggestion this weekend, but was curious if
I should be doing it on a similar type of phone (my partner has a MotoZ2
Force Play) or should it be on an entirely different style/type of phone?
